Terms & Conditions superbola – Complete Platform Usage Guide

This Terms & Conditions document ("T&C") is a legally binding agreement between you as the user ("Member") and Superbola ("Platform", "We", "Company"). By registering, accessing, or using any service on Superbola, you are deemed to have read, understood, and fully agreed to all contents of these T&C.

In this document, certain terms carry specific meanings that you should understand:

• "Platform" refers to the website, mobile app, and all services operated by Superbola.
• "Member" is any individual who has completed the account registration process on the Platform.
• "Balance" is the total funds available in a Member's account, including deposits and winnings not yet withdrawn.
• "Turnover" is the accumulated wagering amount that must be met as a condition for withdrawing certain bonuses.
• "KYC" (Know Your Customer) is an identity verification process that must be completed before your first withdrawal.

Superbola services are available only to individuals who meet all of the following eligibility criteria:

• At least 18 years old or the legal age of adulthood recognized in your jurisdiction of residence, whichever is higher.
• Not a citizen or permanent resident of any jurisdiction that legally prohibits access to online gambling services.
• Acting on your own behalf, not on behalf of any third party.
• Possesses full legal capacity to enter into binding agreements.
• Not currently on an active self-exclusion list on this platform or any affiliated gambling platform.

Superbola reserves the right to request proof of eligibility in the form of identity documents or age verification at any time. Accounts found not to meet the eligibility criteria will be closed immediately and balances may be frozen pending the completion of the investigation.

3.1 One Account per Person

Each individual is only permitted to hold one active account at Superbola. Owning more than one account — whether intentional or not — is a serious violation of these T&Cs. If duplicate accounts are found, Superbola reserves the right to close all accounts involved, cancel all bonuses, and withhold balances pending investigation.

3.2 Accuracy of Registration Data

You must provide accurate, complete, and up-to-date information when registering. This includes your full legal name, date of birth, active email address, and a reachable phone number. False or misleading information is valid grounds for account closure without a refund.

3.3 Password Security

You are solely responsible for the security of your password and account access. Superbola is not liable for any losses arising from unauthorized access caused by a Member's failure to keep their login credentials confidential.

Superbola accepts deposits via a wide range of local Indonesia payment methods including bank transfer (BCA, BRI, BNI, Mandiri, CIMB), e-wallets (GoPay, OVO, DANA, ShopeePay), and QRIS. All deposits are processed automatically and are typically credited to your account balance within 1–5 minutes.

• Minimum deposit is Rp 25.000 for all payment methods.
• No admin fee applies for deposits made using supported local payment methods.
• Deposited funds may only be used for wagering on the platform — they cannot be transferred to another member's account.
• Superbola does not accept deposits from credit cards or from third parties who are not the account holder.
• In the event of an unintentional excess transfer, the Member must report it to our support team immediately.

Your account balance reflects a combination of your deposited funds and unwithdrawn winnings. superbola holds member funds in accounts separate from company operations to guarantee fund availability.

Superbola processes withdrawal requests within an average of 5–15 minutes for local methods. Full technical details on withdrawal methods, limits, and procedures are available on the Fund Withdrawal.

5.1 General Requirements

• Beneficiary account name for withdrawal must match exactly with the name registered on the Superbola account.
• KYC must be completed before your first withdrawal can be processed.
• Minimum withdrawal is Rp 50.000 per transaction.
• If there is an active bonus with an incomplete turnover requirement, the bonus balance cannot be withdrawn until the turnover is fulfilled.

5.2 Superbola's Right to Verification

Superbola reserves the right to request additional supporting documents for large withdrawals or where unusual activity is suspected. This verification process is not intended to inconvenience members, but to protect your account security and the overall integrity of the platform.

Superbola offers a variety of bonuses and promotions that eligible members can claim. Each bonus has specific terms listed on the Promotions and applies as part of these T&Cs.

• Bonuses may only be claimed once per Member, except for recurring bonuses (such as weekly cashback) which have their own frequency terms.
• Each bonus has a minimum turnover requirement that must be fulfilled before the bonus balance can be withdrawn.
• Bonuses earned cannot be transferred to another member's account.
• Superbola reserves the right to cancel bonuses claimed fraudulently, including through the use of multiple accounts or exploitation of system loopholes.
• Superbola reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice.

All games available on superbola — including Sports Betting, Slots, Live Casino, fish shooting, arcade, and virtual sports — follow the official rules of their respective providers as well as additional rules set by superbola.

• All game results are final once confirmed by the system. Claims regarding settled outcomes cannot be processed unless there is strong evidence of a technical error that affected the result.
• Bets placed during documented technical outages may be voided and refunded to the account balance.
• Using automated software (bots), manipulation systems, or exploiting technical vulnerabilities to gain unfair advantages is a serious violation that will result in permanent account closure.
• Collusion between members to manipulate game outcomes is strictly prohibited and will be acted upon in accordance with applicable law.

As the account holder, you are fully responsible for all activity that occurs under your account, including all bets placed, all financial transactions, and all communications made using that account.

You agree not to use your Superbola account for money laundering, fraudulent activity, or any illegal purposes. Superbola is legally required to report suspicious transactions to the relevant authorities in accordance with applicable anti-money laundering regulations.

If you suspect unauthorized access to your account, contact the Superbola support team immediately via live chat for the fastest possible account security assistance.

Superbola reserves the right to close or block a Member's account — temporarily or permanently — in the following situations:

• Violation of these T&Cs, particularly holding multiple accounts or falsifying identity.
• Proven fraudulent activity, collusion, or system manipulation.
• Account closure requested by the Member themselves (self-exclusion or voluntary closure).
• Orders from competent legal authorities.
• Account inactivity for 12 consecutive months with no login activity.

For accounts closed due to self-exclusion or voluntary request, any remaining balance will be returned to the registered account after verification is complete. For accounts closed due to violations, the balance may be frozen pending the outcome of an investigation.

Superbola is committed to promoting a healthy and responsible gaming culture. We provide members with a range of tools to help manage their gaming habits:

• Deposit Limit — set a maximum daily, weekly, or monthly deposit limit based on your financial capacity.
• Betting Limit — set a maximum wager amount per playing session.
• Play Time Reminder — enable notifications when you have been playing for a set duration.
• Temporary Account Suspension — take a break from the platform for a period of 24 hours to 30 days without closing your account.
• Permanent Self-Exclusion — option to permanently close your account if you feel you need to stop entirely.

If you or someone you know shows signs of problem gambling, do not hesitate to contact the Superbola support team. More information is available on the Responsible Gaming.

Superbola provides its platform and services on an "as-is" basis. While we make every effort to keep the platform running smoothly at all times, we cannot guarantee 100% uninterrupted service.

Superbola is not liable for losses arising from:

• Internet connection disruptions or technical issues on the Member's end.
• Financial losses resulting from betting decisions voluntarily made by the Member.
• Unauthorized access to an account resulting from a Member's failure to keep their login credentials confidential.
• Unexpected system outages or force majeure events.

Under no circumstances shall Superbola's total liability to a Member exceed the value of the available balance in the Member's account at the time the claim is submitted.

Superbola reserves the right to amend, add to, or remove any part of these T&Cs at any time in line with operational, legal, or platform policy changes. Members will be notified of any updates via their registered email and/or in-platform notification at least 7 days before taking effect, except for urgent security or legal compliance changes which take effect immediately.

Continued use of the platform after the effective date of a T&C update constitutes your acceptance of the latest version of this document. If you do not agree to the updates, you may request account closure before the effective date.

This document was last updated on January 1, 2026. Previous versions are available upon request from the Superbola support team if needed for reference purposes.